Thousands of products from many brands are transported by means of a large-scale supply chain management. Our customer relations department manages the entire process in the supply chain with its strong organizational structure and ensures coordination, manages requests, orders and complaints.
Sales Operations Process
We coordinate all sales and marketing processes with the finance and supply chain within the Sales Operations process. We provide demand management, order management, return transactions, receivable/debt follow-up services in this context.
- Order management
- Credit/debt tracking
- Demand management
- Return operations
The demand and supply processes of the products are planned with all the details jointly with the special monitoring systems used. All products are delivered to the customers in the sales channels we work with through logistics operations which are performed in a professional manner.
The sales team working with a modern business approach in the age of mobile communication, connects to the head office after its receiving orders with hand terminals in the field at every point of Turkey, ensuring that the order is instantly displayed in the warehouse, thus providing the customer with a minimum error rate within 24 hours.
We organize the display screens where our business partners can see their data transparently. The reports are designed considering Brand-Channel priorities and Company expectations. Turnover-target, penetration, performance and stock efficiency reports are prepared according to the needs in channel, brand, product breakdown and they are published in daily-weekly-monthly periods.
Gerçek Kozmetik utilizes the development opportunities with all the details, and always welcomes new cooperations with excitement and passion based on the strategies it has determined and the developing structure of the trade.